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Dec
19
Upcoming Scheduled Maintenance
Posted by Andrew Auderieth on 19 December 2012 11:48 AM
We hope that you are already enjoying this holiday season. Here at Datarealm, we are not resting and we are extremely excited about extensive upgrades that we have set into motion.  No area of service will be left untouched as we move and reorganize our equipment in our Phoenix datacenters to allow for upgraded power to all of our racks, a new core networking infrastructure, and new Internet connectivity from 4 of the top Tier 1 providers in the US.

Aside from increased speed and reliability, this will also pave the way for a new array of services such as a high density Datarealm cloud!

In order to complete these upgrades, in the coming weeks we will have rolling outages during our maintenance windows from midnight - 6am.  At this time, this is a general announcement. We do not have specific schedules on which services will be shutdown at which dates.  As those schedules are put into place, we will notify clients directly of their scheduled maintenance.  

Each of our services will experience a single outage as we perform these upgrades, and should last no longer than 2 - 3 hours.  Once the power and infrastructure upgrades affecting your server/cabinet have taken place, there will be no further outages regarding these upgrades.  During the time of your outage, email will be queued on the sending mail servers and redelivered  when service is restored.

Please keep your eyes on your inboxes for when we contact you with our specific maintenance schedules.

Looking forward to an exciting New Year!

- Team Datarealm
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Jun
1
Editors Choice Award
Posted by Andrew Auderieth on 01 June 2012 12:56 PM

Datarealm is extremely proud to have received an Editors Choice Award for the budget hosting category from FindMyHost.  This proves once again that being budget minded does not equate to sacrificing quality of service or support.

 

editors choice award

http://findmyhost.com/awards/datarealm-internet-services-inc.aspx


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Jun
1
June Hosting Promotion
Posted by Andrew Auderieth on 01 June 2012 12:47 PM

For the month of June 2012, if you transfer a web site and domain from another provider to Datarealm we will extend your domain registration by a year at no extra cost!

Want to take advantage of this fantastic offer but are unsure how to transfer your site?   Do not worry, our outstanding support staff is ready to assist you. Contact us right away for assistance.

 


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Dec
1
DEC 1, 2010 : CRITICAL NOTICE ABOUT YOUR DATAREALM SERVICE
Posted by Melissa Parker on 01 December 2010 12:47 PM
As of December 1st 2010, the domain name 'serve.com' is going away. Any web address, email address or server name with the 'serve.com' will need to up updated to reflect 'datarealm.com'

Here is a check list of items that may effect your service here (beginning with the most important) :

1) If your website appears to have gone down, you must check with your registrar to make sure you are listing our NEW name servers -

ns1.datarealm.com
ns2.datarealm.com
ns3.datarealm.com

If you are not sure who your registrar is, you can do a 'whois' look up here - http://www.internic.net/whois.html

2) If you can no longer send email, note that our SMTP (outgoing) server has changed. It is now smtp2.datarealm.com. If you have not already done so, you will need to update this server name in your Email program's settings. If you use your ISP's SMTP server to send mail, you will not need to change anything.

3) If you use Webmail, you should now go to https://webmail.datarealm.com

4) If you upload new files via FTP, please note our FTP server is now ftp.datarealm.com

5) You can still access the administrative control panel we provide by going to http://www.your_domain.com OR you can use this address - http://www.datarealm.com/admin

6) To see your bills or mange your credit card you'll now need to go here - https://www.datarealm.com/clients/

7) Our home page is now http://www.datarealm.com. We can be reached at support@datarealm.com or billing@datarealm.com.

If you have any questions or problems, please let us know.

- The Datarealm Team

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Nov
11
Update Name Servers
Posted by Andrew Auderieth on 11 November 2010 03:31 PM
If we did not register your domain name for you, please remember to update your domains' name servers before December 1st.
Our new name servers are:

ns1.datarealm.com
ns2.datarealm.com
ns3.datarealm.com



Please remove any reference to 'serve.com' from your current list of name servers.
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Nov
11
Update Name Servers
Posted by Andrew Auderieth on 11 November 2010 03:29 PM
If we did not register your domain name for you, please remember to update your domains' name servers before December 1st.
Our new name servers are:

ns1.datarealm.com
ns2.datarealm.com
ns3.datarealm.com



Please remove any reference to 'serve.com' from your current list of name servers.
Read more »




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